발자국 · Paw Print
Effective: June 15, 2026
These Terms govern the rights, obligations, and responsibilities between Chaeon Studio (Representative: Chaeyeon Seo; the "Company") and users in connection with the use of the Paw Print (발자국) mobile application (the "Service"), as well as the conditions and procedures for using the Service.
The terms used in these Terms are defined as follows: ① "Service" means the Paw Print mobile application provided by the Company and all related features. ② "User" means any member or non-member who uses the Service provided by the Company under these Terms. ③ "Member" means a person who has entered into a usage agreement with the Company and uses the Service. ④ "Free Plan" means the basic service available without any subscription fee. ⑤ "Premium Plan" means the extended service available through a paid subscription. ⑥ "Content" means all data a Member enters or stores while using the Service, including pet information, medical records, appointments, vaccination records, health metrics, health diaries, and community posts. ⑦ "Care Sharing" means the feature by which a Member invites family or acquaintance Members to jointly view and record the Member's pet data.
① The Company posts these Terms on the initial Service screen or a linked screen so that users can easily access them. ② The Company may amend these Terms to the extent that it does not violate applicable law. ③ When amending these Terms, the Company will announce the effective date and the reason for the amendment, together with the current Terms, via an in-app notice or individual notification at least 7 days before the effective date. For amendments unfavorable to users, notice will be given at least 30 days in advance. ④ If a user does not agree to the amended Terms, the user may terminate the usage agreement. If the user continues to use the Service after the amended Terms take effect, the user is deemed to have agreed to them.
① The usage agreement is formed when a user agrees to these Terms, applies to use the Service, and the Company accepts the application. ② The Company supports membership registration via social login (Google, Apple). ③ The Company may refuse a registration application or subsequently terminate the usage agreement in any of the following cases: a. Using another person's name or information without authorization; b. Application by a person under the age of 14; c. Re-application by a person whose usage agreement was previously terminated; d. Other applications that violate applicable law or these Terms.
① The Company provides the following services: a. Pet profile registration and management (name, species, breed, date of birth, photo, allergies, prohibited foods, etc.); b. Medical record registration and management (hospital name, visit reason, notes, attached photos); c. Appointment registration and reminders; d. OCR of prescription/lab images (using the Google Gemini API); e. Vaccination records and reminders; f. Health-metric tracking and graphs (weight, BUN, creatinine, custom items, etc.); g. Daily care checks (meals, walks, teeth brushing, supplements, etc., with time-based checklists and reminders); h. Health diary entries (text, tags, photos); i. Care sharing with family and friends (via invitation code or link); j. Community board; k. Emergency 24-hour animal hospital search; l. Weather-based care tips; m. Other services the Company develops or provides through partnerships. ② The Free Plan and Premium Plan may differ in features and usage limits; details of each plan are available on the in-app information screens. The principal limits of the Free Plan are: a. Pet profiles: 3; b. Photo attachments per medical record: 5; c. Prescription/lab OCR: 5 per month; d. Health-metric graph history: most recent 1 month; e. Vaccination reminders: 3; f. Care sharing: 1 member. ③ If the Company changes the content or operation of the Service, it will announce the reason, content, and date of the change in advance.
① The Company may temporarily suspend the Service in the event of maintenance, replacement, or failure of information and communication equipment, or interruption of communications. ② The Company is not liable for damages incurred by users or third parties due to a temporary suspension under paragraph ①, unless caused by the Company's intent or gross negligence. ③ If the Service can no longer be provided due to a change of business line, abandonment of business, or merger, the Company will notify users in advance and take measures appropriate to the discontinuation of the Service.
① Members must keep their social account and in-service information up to date, and are responsible for any disadvantage arising from inaccurate information. ② Members must securely manage their social account and may not transfer or lend it to others. ③ Members must immediately notify the Company upon becoming aware of any misappropriation or third-party use of their social account and follow the Company's guidance. ④ When using Care Sharing, Members must ensure that invitation codes and links are not exposed to third parties. The Company is not liable for data exposure resulting from a leaked invitation code.
Users must not engage in any of the following: ① Registering false information when applying or making changes; ② Altering information posted on the Service, or reproducing, publishing, broadcasting, or providing to third parties any information obtained through the Service without the Company's prior consent; ③ Infringing the intellectual property rights, including copyrights, of the Company or third parties; ④ Defaming the Company or third parties or interfering with their operations; ⑤ Publishing or posting obscene or violent material, or content that encourages or glorifies animal cruelty; ⑥ Disrupting the stable operation of the Service through hacking, distribution of malicious code, etc.; ⑦ Accessing the Service abnormally using automated means (bots, scrapers, etc.); ⑧ Violating applicable law, these Terms, or the Company's policies.
① The Company will not engage in acts prohibited by applicable law or these Terms or contrary to public morals, and will do its best to provide the Service continuously and reliably. ② The Company maintains a security system to safely handle users' personal information and publishes and complies with its Privacy Policy. ③ If the Company recognizes that an opinion or complaint raised by a user is justified, it will address it and communicate the result to the user by email (chaeon.studio@gmail.com) or other means.
① The Company may provide paid services, including the Premium Plan, and users who wish to use paid services must pay the fees set by the Company. ② Payment methods are as follows: a. iOS: Apple App Store in-app purchase (IAP); b. Android: Google Play in-app purchase. The Company does not directly collect or store users' payment-method information (card numbers, account numbers, etc.); payment is processed through the respective app store. ③ Details such as fees and subscription renewal cycles for paid services are stated on the in-app payment screen and made available for the user to review before payment. ④ Auto-renewing subscriptions renew automatically unless the user cancels. To cancel auto-renewal, the user must do so directly in the subscription management screen of the App Store or Google Play.
① A user may withdraw a purchase within 7 days of buying a paid service. However, withdrawal may be restricted where the content has already been used or where a refund is not possible due to the nature of the service. ② The refund policy of the payment platform (App Store, Google Play) applies first, and refunds must be requested through each platform's refund process. The Company cannot directly process refunds for payments made through a platform. ③ If a user is unable to use the Service due to reasons attributable to the Company, the user may request a refund, which the Company will handle within a reasonable period.
① The Service allows users to enter and store information such as their pet's medical records, prescriptions, lab sheets, vaccination records, health metrics, and diaries, and the Company stores such information securely. ② Pet data stored in the Service can be viewed, edited, or deleted only by the user and by Care Sharing members the user has personally invited; except as required by law, the Company does not provide it to third parties. ③ OCR analysis of prescription/lab images uses the Google Gemini API; after OCR processing is complete, no original image is separately stored on the external API side. Image files the user explicitly attaches are stored in the Company's cloud storage (AWS S3). ④ This Service does not replace veterinary care, diagnosis, or prescription by an animal hospital or licensed veterinarian. All information provided through the Service — including OCR results, health-metric graphs, care tips, and reminders — is for the guardian's record-keeping and reference only and must not be used as the basis for any medical decision. If you suspect a health problem in your pet, always seek veterinary care. ⑤ The Company does not guarantee the accuracy of OCR results or the appropriateness of care tips and is not liable for any damages arising therefrom.
① Copyright in content a user creates or enters within the Service belongs to the user. ② Content a Member posts in public areas such as the community may be used by the Company for the purpose of operating, promoting, and improving the Service, and the Member is deemed to have consented thereto. However, the Company may not arbitrarily use private content (such as an individual pet's medical records or diaries). ③ Upon withdrawal of membership, a user's content is handled in accordance with these Terms and the Privacy Policy, and such data cannot be recovered after withdrawal.
① A Member who receives a Care Sharing invitation may view, edit, and delete the shared pet's information. ② Members must share invitation codes and links only with trusted family or acquaintances; the Company is not liable for data exposure or alteration resulting from a leaked invitation code. ③ A Member may revoke Care Sharing at any time, and upon revocation the relevant member's access to the data is immediately withdrawn.
① If a user violates the obligations under these Terms or interferes with the normal operation of the Service, the Company may take measures such as a warning, temporary suspension, or permanent suspension of use. ② If a user violates applicable law, the Company may immediately terminate the usage agreement and report the matter to investigative authorities. ③ When the Company restricts a user's use of the Service or terminates the agreement, it will notify the user of that fact.
① A user may terminate the usage agreement and withdraw membership at any time through the "Account Deletion" feature in the Service. ② Upon withdrawal, the user's personal information and content are handled in accordance with the Privacy Policy. ③ If a user withdraws while subscribed to the Premium Plan, the subscription is automatically terminated, and any refund for the remaining period follows the refund policy of the respective app store. ④ Account recovery is not possible after withdrawal, so please decide carefully.
① The Company is not liable for damages incurred by users in connection with services provided free of charge, except where caused by the Company's intent or gross negligence. ② Where damage is caused to a user by reasons attributable to the Company in connection with a paid service, the Company's liability shall not exceed the most recent three months of fees paid by that user. ③ If a user causes damage to the Company by violating these Terms or applicable law, the user must compensate the Company for the damage incurred.
① The Company is not liable for any interruption of the Service due to force majeure such as natural disaster, war, suspension of telecommunications carrier service, or technical defects. ② The Company is not liable for service disruptions caused by reasons attributable to the user. ③ The Company is not liable for a user's failure to obtain expected profits through the Service or for damages arising from materials obtained through the Service. ④ This Service is not a veterinary medical service, and the Company is not liable for any health outcome of a pet resulting from use of the Service. ⑤ The Company does not warrant the accuracy or reliability of content posted between users in the community and is not liable for disputes arising therefrom.
① The Company will endeavor to promptly handle users' opinions and complaints regarding disputes between the Company and users. ② Users may report complaints or disputes related to the Service to chaeon.studio@gmail.com. ③ These Terms are governed by the laws of the Republic of Korea, and any lawsuit between the Company and a user shall be subject to the court having jurisdiction over the location of the Company's headquarters.
These Terms are effective as of June 15, 2026. In the event of any conflict between this English version and the Korean version, the Korean version governs for users in the Republic of Korea.